March 16 - 18, 2026
Loews Nashville Hotel, Nashville TN.
CustomerInsights.AI (CIAI) was launched in 2018 to answer the nagging question, “Why do we still conduct data management and analytics manually, in silos, and not with advanced technology? Our core mission – to build a unique offering on “Platform-led Analytics as a Service (PLAaaS)” by utilizing the most advanced technologies available for Analytics Automation, Artificial Intelligence, and Machine Learning. With that mission, CIAI launched its AI-powered analytics platform, ciPARTHENON, a cloud-based, multi-tenant, no-code platform for Life Sciences clients. ciPARTHENON offers a wide variety of solutions across different functional areas - Sales Operations, Marketing, Market Access, Insights & Analytics, and Information Management. Through our decades of experience supporting Marketers across Pharma & Biotechs, we have launched several Apps on our platform that are generating tremendous value for our existing clients: - Omnichannel Insights: An end to end Marketing Mix solution for HCP as well as DTC marketing tactics - Next Best Action: Based on past engagement & responsiveness, optimize who to reach, when to reach and what content to use. - Researchmate AI: AI based support agent to assist in extracting insights from prior Qual as well as Quant studies - Digital Marketing Performance Tracking: Suite of reporting solutions customized for HCP personal, non-personal and DTC tactics - Brand Competitive Intelligence: Gather CI in a few clicks from social and other public data sources. Armed with strong customer testimonials and references, we look forward to disrupting Marketing Analytics